Frequently Asked Questions

🛠️ Product

How is DeepCall different from traditional mystery shopping?

Traditional mystery shopping is manual, expensive, and slow. DeepCall uses AI to place thousands of realistic voice calls and generate insights in real time.

What kind of businesses is DeepCall for?

Any business with customer-facing teams - retail, hospitality, automotive, financial services - can benefit from DeepCall.

Can customers tell it’s an AI?

No - our AI voices pass realism tests and are designed to sound natural, polite, and engaging.

⚖️ Legal

Is it legal?

Yes. All calls comply with local recording laws and customer consent rules. We never store personal data from live customers.

💻 Tech

For more details on insights and the dashboard, see our Dashboard Guide.